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Terms of Service — Breed Pro

Effective date: 18 September 2026 · Version: 1.0

These Terms of Service ("Terms") are a legal agreement between NEO INNOVATIONS, a sole proprietorship registered under the Registration of Businesses Act 1956, business registration no. 202503157588 (KT0593142-M), of Petaling Jaya, Selangor, Malaysia ("we", "us", "the Provider") and the person or organisation that registers for or uses Breed Pro (the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility & authority

You must be at least 18 years old. If you register on behalf of a rabbitry, farm, business, or other organisation ("Organisation"), you confirm you are authorised to bind that Organisation to these Terms, and "you" means both you and the Organisation.

2. The Service

The Service is a subscription-based application for managing rabbitry records — including animals, pedigrees, breeding, litters, grading, health, transactions, and related tools, some of which are AI-assisted (see §7). We may add, change, or remove features over time.

3. Accounts, staff seats & security

  • You are responsible for the accuracy of your account information and for all activity under your account and your Organisation's user accounts ("seats").
  • You must keep login credentials confidential and notify us promptly of any unauthorised access. The Service is often used on shared devices (e.g. an iPad); securing those devices is your responsibility.
  • An Organisation administrator controls who has access and their roles. Removing or deactivating a user is the administrator's responsibility.

4. Your data and content

  • You own your data. All records you enter (animals, pedigrees, photos, buyers, transactions, notes, etc.) remain yours ("Customer Data").
  • You grant us a limited licence to host, process, store, back up, and display Customer Data solely to operate and support the Service for you.
  • You are responsible for the lawfulness of the Customer Data you enter — in particular, any personal data of third parties you record (e.g. buyers' names and contacts) must be collected and used by you in compliance with the PDPA and with appropriate consent (the Service provides a consent field for this purpose; using it is your obligation). See the Privacy Policy.

5. Acceptable use

You agree not to: (a) break the law or infringe others' rights using the Service; (b) attempt to access other Organisations' data or bypass the Service's security or tenant isolation; (c) probe, scan, overload, scrape, or disrupt the Service or its infrastructure; (d) reverse-engineer or resell the Service except as permitted; or (e) upload malicious code or unlawful content. We may suspend accounts that breach this section.

6. Subscriptions, plans & billing

  • Paid plans are billed through our payment processor, Stripe. By subscribing you authorise recurring charges to your payment method for the plan and billing period (monthly or annual) you select.
  • Free trials, plan features, prices, AI credits, and top-ups are described in the Service and in the Billing & Cancellation Policy, which forms part of these Terms.
  • Auto-renewal: subscriptions renew automatically at the end of each period until cancelled. Price changes: we may change prices with reasonable prior notice, effective from your next renewal.
  • Non-payment: if a payment fails, we may restrict or suspend access following the process described in-app (a grace period, then read-only, then suspension) until the account is brought current. We never delete Customer Data solely due to a billing lapse without notice.

7. AI-assisted features — important limitations

Some features (e.g. the breeding advisor and pedigree scanner) use artificial intelligence to generate suggestions, predictions, and extracted data. These are decision-support tools, not professional advice or guarantees.

  • AI outputs (including genetics/colour predictions, inbreeding estimates, and scanned pedigree data) may be incomplete or wrong and must be reviewed and confirmed by you before you rely on or save them.
  • We do not warrant the accuracy of any AI output, and we are not liable for breeding, purchase, sale, or other decisions you make based on it.
  • To provide these features, relevant inputs are sent to our AI provider for processing (see the Privacy Policy). AI features may be gated by plan and by usage credits.

8. Third-party services

The Service relies on third parties including Stripe (payments), Supabase (database, authentication, storage), Vercel (hosting), our AI provider, and others listed in the Privacy Policy. Your use may also be subject to their terms. We are not responsible for third-party services' acts or outages beyond our reasonable control.

9. Our intellectual property

We (or our licensors) own the Service, its software, design, and content, excluding Customer Data. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. You get no other rights.

10. Availability & "as is"

We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, express or implied, including fitness for a particular purpose.

11. Limitation of liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, special, or consequential losses, or for lost profits, lost animals/sales, or loss of or inaccuracy in data.
  • Our total aggregate liability arising out of or relating to the Service is limited to the greater of (a) RM 5,000 and (b) the total amount you paid us in the 12 months before the event giving rise to the claim.
  • Nothing limits liability that cannot be excluded under Malaysian law.

12. Indemnity

You will indemnify us against claims arising from your Customer Data, your breach of these Terms, or your unlawful use of the Service, to the extent permitted by law.

13. Suspension & termination

  • You may cancel at any time (see the Billing & Cancellation Policy).
  • We may suspend or terminate access for material breach of these Terms, non-payment after notice, or where required by law.
  • On termination: you may export your Customer Data for 30 days, after which we may delete it in the ordinary course (see the Privacy Policy for retention).

14. Changes to these Terms

We may update these Terms; we will post the updated version with a new effective date and, for material changes, give reasonable notice. Continued use after changes take effect means you accept them.

15. Governing law & disputes

These Terms are governed by the laws of Malaysia, and the courts of Kuala Lumpur, Malaysia have jurisdiction, without prejudice to any mandatory consumer-protection rights you have.

16. Contact

Questions about these Terms: support@breedpro.com, NEO INNOVATIONS, Petaling Jaya, Selangor, Malaysia.

These documents are published in English only. Any translation is provided for convenience; the English version applies.